The nitty gritty...
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Standard Prepaid Card Fees
Listed below are the standard debit card fees that apply to each card and related service, each of which will reduce the value of your cards account balance when incurred. If you choose to get your salary paid into your card, or your cards balance ever reaches $20,000 or more, you will be instantly eligible for our highly competitive Platinum Fees. Cards are linked to an e-wallet bank account, which can have any balance above the actual cards balance limit.
Card Top Up Fees STANDARD PLATINUM Credit Card 3% + $0.45 per transaction 2.5% + $0.45 per transaction Bank Wire $5.00 per transaction $3.00 per transaction POS Purchase - Domestic $0.25 per transaction $0.25 per transaction POS Purchase - International $0.50 per transaction $0.50 per transaction POS Inquiry/Denial $0.20 per transaction $0.20 per transaction ATM Transactions Network Fee ATM(as applicable). ATM operators in Australia and around the world may from time to time apply a surcharge and this is normally shown on the screen at time of use ATM Withdrawal - Domestic $1.75 per transaction $1.75 per transaction ATM Withdrawal - International $3.95 per transaction $3.95 per transaction ATM Balance Inquiry (where supported) $1.00 per transaction $1.00 per transaction ATM Denial $1.00 per transaction $1.00 per transaction WEB / MOTO Purchase WEB Purchase $0.50 per transaction $0.50 per transaction WEB Denial $0.20 per transaction $0.20 per transaction Other Cardholder Fees Chargeback $50.00 $50.00 eCheck Dishonor $35.00 $35.00 Collections Deposit Processing 3% + $0.90 3% + $0.90 Balance Inquiry Via Website Nil Nil Account Management Fee Annual Nil Nil Monthly 1.00 Nil Card to Card Transfer - via online Card to Card $0.50 per transfer Nil Monthly Account Maintenance Nil Nil Help Desk Nil Nil Conversion Fee (International Transfer) Nil Nil One Time Cardholder Fees Card Purchase and Activation Standard Card Nil Nil Design Your Own Card (custom image file upload) $11.95 $11.95 Special Edition Design $19.95 $19.95 Card Renewal Fee At the end of card term - includes balance transfer and activation Nil Nil Unrestricted Card Request (100 Point ID check) Where you wish to load more than $1,000 at any one time, with a maximum balance of $25,000 $3.95 $3.95 Card Expiry Fee If Card expires and balance not transferred to new card within 3 months. $2.50 per month $1.00 per month Where Card is not being used for a period exceeding twelve calendar months. $2.50 per month $1.00 per month Card Replacement fee Standard delivery (with balance transfer and activation) $5.00 $2.50 Urgent delivery (with balance transfer and activation) $10.00 $5.00 Account Closure Fee Where the Cardholder requires outstanding funds to be remitted by direct credit. $5.00 $5.00 -
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